President Donald Trump unveiled America.gov on Tuesday, launching an AI-powered website intended to make dealing with the federal government easier — with Secretary of State Marco Rubio announcing plans to let Americans apply for their first passport entirely online in 2027.
Speaking at the Andrew W. Mellon Auditorium in Washington, Trump introduced the platform as a single place to find answers about federal services, then signed an executive order directing agencies to integrate their services with it.
The website is live, but its initial function is answering questions and helping users navigate government requirements. Completing applications and tracking their progress are among the capabilities officials plan to add.
A New Front Door to Washington
Instead of searching through separate agency websites, Americans can type a question into America.gov and receive an AI-generated response.
“Anyone who has used Grok or Gemini or ChatGPT will understand instantly how to use America.gov,” Trump said, according to Fox News.
Trump credited Joe Gebbia, the Airbnb co-founder who serves as U.S. chief design officer and heads the National Design Studio, with helping develop the project.
“With America.gov, the federal government no longer stands in your way, and it stands only at your service,” Trump said, according to The Hill.
The president highlighted everyday situations the platform could eventually simplify, including updating government documents after a marriage, reserving a national park campsite, choosing a Medicare plan and accessing veterans’ benefits.
Under the marriage example, Trump said the system would eventually fill out forms, track their progress and help obtain replacement documents rather than require a person to navigate each process separately, Fox News reported.
Rubio Takes Aim at the Passport Process
Rubio used his presentation to spotlight one familiar bureaucratic headache: obtaining a first passport.
“Starting next year, Americans will be able to apply for their first passport entirely online,” Rubio said, according to The Hill’s account of Tuesday’s event.
His demonstration showed a user asking America.gov how to apply, then moving through steps that would include submitting a photo and paying for the document.
Rubio said applicants would be able to upload their own passport photos, eliminating a separate trip to a pharmacy or retailer.
“No printing forms, no drugstore hostage photo, no appointment, no line, no middleman that you’re paying to do something that should be available to you,” Rubio said, according to Fox News.
The proposed change would expand online access beyond passport renewals. The State Department’s current guidance says adults seeking their first passport must apply in person at an authorized acceptance facility.
More Services Are Coming
Centers for Medicare & Medicaid Services Administrator Mehmet Oz also demonstrated how the platform could guide Americans through health coverage decisions.
Fox News reported that Oz brought a woman named Lisa onstage who said she had spent more than a year trying to enroll in Medicare. Oz said America.gov “explains what applies to Lisa’s situation and guides her through the decisions.”
The White House outlined a phased rollout. Its Tuesday fact sheet said passport renewal and Medicare enrollment are among the tasks planned for later this year, while Rubio’s first-time passport announcement points to 2027. T
Trump’s executive order also calls for integrating Login.gov with the platform. It covers many public-facing online services used by more than 100,000 people annually, with exclusions including IRS tax filing and services provided by defense and intelligence agencies.
